Angelibebe E-commerce Revamp
A comprehensive e-commerce UX revamp combining heuristics analysis, usability testing, and stakeholder interviews. Redesigned user flows reduced frustration and errors across mobile and desktop.
🔐 Baker Mckenzie - Information Governance
An exploratory service design project to identify challenges clients face meeting GDPR requirements. Global interviews and design thinking led to funded proof-of-concepts.
🔐 Cialfo - University Search
An improved search experience for students to find universities. Redesigned information architecture and quality-of-life improvements that reduced support tickets and increased NPS scores.
DBS Bank - Payment Experience
Improved the DBS mobile banking credit card payment experience. Eliminated redundancy in payment flows and introduced intuitive interactions that reduced payment errors.
User Management
A user management redesign to help administrators manage users with improved workflows, clearer information hierarchy, and simplified user operations.